Appendices

Student Performance Evaluation

Verbal Communication examples:

• Interview Patients using an organized structure, specific questioning techniques (e.g., motivational interviewing) and medical terminology adapted for the audience.
• Actively listen and ask appropriate open and closed-ended questions to gather information.
• Use available technology and other media to assist with communication as appropriate
• Use effective interpersonal skills to establish rapport and build trusting relationship.
• Communicate assertively, confidently, and clearly.
• Demonstrate empathy when interacting with others.
• Deliver and obtain feedback to assess learning and promote goal setting and goal attainment.

Self-Awareness examples:

• Uses own and others time effectively and efficiently.
• Is systematic and methodical in approaching activities.
• Sets meaningful goals.
• Plans activities to meet objectives.
• Is well prepared.
• Is able to anticipate future needs.
• Self-directed in undertaking responsibilities.
• Articulates own viewpoint when dealing with others and in addressing controversial issues.
• Speaks out against questionable tactics and practices.
• Conducts self-assessment.
• Acting on identifies strengths and weaknesses, develops a learning plan.
• Pursues further knowledge independently.
• Utilizes study design principles to gain experience in conduce of pharmacy practice research.
• Aware of how professional organizations can facilitate life-long learning needs.

Cultural Sensitivity examples:

• Recognize the collective identity and norms of different cultures without overgeneralizing (i.e., recognize and avoid biases and stereotyping).
• Demonstrate an attitude that is respectful of different cultures.
• Assess the health literacy of the patient and modify communication strategies to meet their needs.
• Safely and appropriately incorporate the cultural beliefs and practices of the patient into health and wellness care plans.
• Considers diversity factors (gender, age, sexual orientation, race, ethnicity, language, physical ability, social status) when developing health services for a diverse population.

Professionalism examples:

• Complies with laws and regulations.
• Applies good professional judgement in legal interpretations.
• Exhibits reliability and credibility in dealing with others.
• Projects professional image to patients, colleagues, and public (e.g., dress, appearance, and behavior) and assists in creating a positive climate.
• Is a team player – is supportive and respectful of other colleagues